Reflection on Impression management Samples †MyAssignmenthelp.com

Question: Discuss about the Reflection on Impression management. Answer: Reflection on Impression management From the view point of caf owner: Description Impression management defines a conscious or subconscious process in which human effort to influence or change the perception of the other people (Tedeschi, 2013). This influence is done by the person to enhance the social interaction in the organization. I believe that in the organization a person can use impression management both in the negative as well in the positive manner. Over here positive impression management shows that one person talking someone up. In simple terms, one person gives good or positive information about the other person. This makes the other person change the views (Roulin, Bangerter, Levashina, 2014). Taking about the deceptive impression management I believe that when any person shows the other person in the poor light that is negative impression management. Interpretation Being a caf owner I think that in a caf one impression management towards a person can change the views and thoughts of many people. Every employee working in a caf has a motive behind the impression management. It depends on the situation that the employee is facing while sharing the views about the other person. I believe that it reflects the Self-presentation or image of oneself in a caf. This step is taken by the employees of the caf to enhance the social interaction in the organization. As per my opinion, social interaction in the caf plays a vital role in enhancing the working environment of the caf. There are different ways that can be used by the employees to interpret the views. I believe that communication can be done either face to face or cross-culture communication can take place in a cafe. Emerging way in the communication is computer-mediated communication such as e-mail (Berger, 2014). Evaluation I believe that being a caf owner social interaction plays a vital role in the organization. I think each and every organization should manage the social interaction in caf. I saw that some employees share their experience with the views and thoughts. Seeing this I believe that I need to understand the situation that employees want to explain. According to me, I need to manage the situation that may not create impression management. Practical After going through the theoretical background of impression management I got to know that the role of impression management is great in managing a business. I learned that the impression management helps to influence the people, which is critical for the owner of business to get the work done from the personnel. As the caf owner I would be facing conflicts with the personnel on many aspects. For instance, I may get into conflict with the personnel over the scope of work, in this situation the concept of impression management would help me to influence the personnel and persuade him to work in the manner in which I want. Further, the skills gathered through learning of impression management would also help me in managing relations with the regulators and the governmental agencies. It is to be noted that relationship management with the regulators and the governmental agencies is crucial for the smooth running of business and achievement of the overall objectives. Personal Reflection on Organisational Culture: From the view point of caf owner I am interested in this topic because it will clear the practical aspect of the life and will render the clarity upon the working of an organisation. This reflection will depict the culture that is followed in an enterprise. Organisation cultures are the values, norms, traditions, policies and practices that every organisation follows. Culture differs from organisation to organisation depending upon its nature of work, environment, staff and external environment as well (Mohr, Young Burgees, 2012). Description Being a caf owner the prime responsibility of mine will be the infrastructure and appearance of the caf. The appearance and look are the foremost things which attract the consumer to give a try to the particular enterprise. Secondly, the location of an organisation matters to a great extent; it should be situated at such a place which is within the reach of the target market. After the appearance and location there comes the ambience of the caf. The interior design and atmosphere should be soothing and calm paired with the instrumental and soft music that contributes in relaxing the mind set of my consumers and making sure that they visit the place again. The organisational culture is highly influenced by the national culture of the country. National culture consists of values and beliefs that a country follows and these are the cultures that represent a strong image of the nation overseas. The national culture constitutes 6 dimensions which vary from country to country. These dimens ions are power distance, individualism, masculinity, uncertainty, long term orientation and indulgence (Geert Hofstede, n.d.). Interpretation In order to strengthen my caf, I will hold the staff meeting and note down their suggestions as well adopting the centralised technique. To fulfil the motivational purpose recipe contest can be organised to initiate fun with work. I will organise the annual party and will appreciate my colleagues who performed well the whole year to boost up their energy and initiate healthy competition in the caf. To strive the employees towards attaining a single goal uniform will be issued so that no discrimination takes place (Xaxx, 2017). Evaluation From the reflection, it could be evaluated that culture is the key to success of every organisation. The behaviour and conduct of employees depict the picture of the workplace where they have been working. According to me, organisational culture is the strong point to grab customers attention and improving the brand image of caf. The better organised an organisational culture is high will be the employee engagement rate and adequate decision making will take place (Yohn, 2011). Practical The knowledge of the Organizational culture is critical from the view point of a businessman. As a cafe owner, it is essential to have good knowledge about the organizational culture because it gives an idea of beliefs and values that are to be followed in the managing the business. The success of the business is highly dependent upon the organizational culture. The direction in which the business will run in future depends upon the values and beliefs that are inculcated by the management or the owner of the business in the other down the line personnel. Therefore, in order to run the caf business successfully, it is of high import that as the owner of the business I should know about the theories governing the organizational culture. The learning and understanding of these theories would help in carrying the out the caf business operations smoothly in future. References Berger, J. (2014). Word of mouth and interpersonal communication: A review and directions for future research. Journal of Consumer Psychology, 24(4), 586-607. Geert Hofstede. (n.d.). National culture. Viewed on 4th September 2017. https://geert-hofstede.com/national-culture.html. Mohr, D. C., Young, G. J., Burgess Jr, J. F. (2012). Employee turnover and operational performance: the moderating effect of group?oriented organisational culture.Human Resource Management Journal,vol.22. no. 2, 216-233. Roulin, N., Bangerter, A., Levashina, J. (2014). Interviewers' perceptions of impression management in employment interviews. Journal of Managerial Psychology, 29(2), 141-163. Tedeschi, J. T. (Ed.). (2013). Impression management theory and social psychological research. Academic Press. Xaxx. J. (2017). List of things to help restaurant strengthen the organisational culture. Viewed on 3rd September 2017. https://smallbusiness.chron.com/list-things-restaurant-strengthen-organizational-culture-24814.html. Yohn. D. L. (2011). Experts says success starts with culture. Viewed on 3rd September 2017. https://www.qsrmagazine.com/denise-lee-yohn/experts-say-success-starts-culture.